Acceptance or rejection of an Order
We reserve the right to accept or reject your Order for any reason, including if the requested Product is not available, if there is an error in the price or the product description posted on the online store or an error in your Order.
The right to correct any errors on product price is reserved.
The circumstances under which we disclose information about you.
It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where Hair and Beauty Warehouse may be required by law to disclose certain information.
We may collect the following information:
– All first time customers ordering over $100, Hair & Beauty warehouse reserve the right to request a screen shot of your bank statement to confirm the order belongs to the card holder, and minimize fraud for your security
– Contact Information – including: Email Address, Demographic Information (Postcode, Preferences and Interests as well as other information relevant to customer surveys and/or offers)
– Photo ID for first-time customers
Trade Account Holders
Trade customers may be asked to verify their license to ensure currency
How we handle emails
We will preserve the contents of any e-mail message that you send us if we believe that we have a legal requirement to do so. emails sent to or from Hair and Beauty Warehouse are routinely monitored for quality control, systems administration and legal compliance purposes.
What to do if you believe the information we hold about you is inaccurate
If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.
How to contact us if you wish to discuss this policy
If you wish to discuss any aspect of this policy please contact us.
The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted.